I'm new to the forums. I purchased a HIKVision DS-7604NI-E1/4 system with four cameras in 2018. I've not until recently started looking at the features on the system. I was prompted to start looking into it because a neighbor caught someone peeking under his garage door at 5:20am recently and posted a video clip of it in our neighborhood FB group. It made me think, I have nothing set up to alert me when someone approaches my house. So, I started looking at the features and options and I found the system has motion detection. Well, that was a total waste because even a small bug flying past the camera lens would cause an email alert to be sent to me. My inbox filled up quite rapidly! I then looked at the intrusion detection settings. I set that up along with the regions and trigger time thresholds, but two of my cameras send an intrusion alert even if the clouds cause a shadow on the sidewalk or patio. I turned the trigger time threshold up to like 10 seconds, and the sensitivity down to 1 and that doesn't seem to help either. I still get about 100 emails per day for those two cameras with those settings. The camera I have on my driveway never sends an alert. I've walked out and stood in the driveway for a minute or two, and then walked around my cars for a couple of minutes and it never alerted me. I tried it with the sensitivity turned all the way up and set the trigger time threshold to 1 second. Nothing.
So, I came here looking for information and help in getting this system to work the way I want it to. Or, at the very least to learn that I purchased a crap product and I need to change it out.
Thanks!
Tom
So, I came here looking for information and help in getting this system to work the way I want it to. Or, at the very least to learn that I purchased a crap product and I need to change it out.
Thanks!
Tom
