(Newbie) Connecting IVMS4500 to Hikvision NVR Error

MoBe

n3wb
Jun 12, 2017
1
0
Good day,

I am a newbie here. A newbie to the world to cctv as well.

I have recently purchased and installed a 64ch NVR HIKVISION SYSTEM.

I cannot seem to connect remotely to the NVR using my phone and IVMS4500 app.

I have followed all the steps in terms to scanning QR code and and inputting the code, I get the attached error message.
kZ26xa

Please advise.

Best regards
MoBe from South Africa.
 

Attachments

  • Screenshot_20170612-124929.png
    Screenshot_20170612-124929.png
    85.5 KB · Views: 4