Newbie difficulties with IPC-HDW5231R-ZE

Have you tried connecting the camera directly to your laptop / computer (powered through PoE Injector)? You can always draw the IP from there and be able to hopefully login and set a static IP.

bob4321 said:
I spent the weekend trying to figure this out, but have pretty much given up. I have it isolated to an issue between the switch and the camera. I have the camera hooked to a PoE injector for power (to eliminate power as a factor). When I plug it into the Unifi 8-150 it shows up in the unifi network with a MAC address only but does not get an IP (if static still gets no IP). Cannot ping it (static or DHCP). Tried multiple ports on the switch.

If I then plug the camera into a 25 port unmanaged switch fed from the 8-150, the camera works great.

I then tried the same test, but used a old 4 port 10/100 switch fed from the 8-150 Unifi switch. It did not work. Same affect as plugging the camera directly to the Unifi switch.

So, no clue at this point. I'm thinking some hardware, software issue in the camera that is a timing or handshake error that is on the edge of working/not-working.

Not worth the aggragvation - will purchase a new PoE switch to use for the cameras and test that out. Just lose the ability to manage the switch from Unifi.
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Arjun - When I first got the camera, it had a static IP. I hooked it up to a laptop with the PoE injector and tested it out. Then I tried hooking up the PoE switch. When that didn't work, I put the camera back on the laptop and set it to DHCP. That still didn't work.

The current configuration that is working well is DHCP, with camera on PoE injector and not plugged into the PoE switch. It is plugged into my main 24 port unmanaged switch.

looney2ns - I have not tried setting to factory defaults. I will be trying it on a buddies 8-150w switch and see how it behaves.
 
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May be a dumb question and 5 days late, but......you have eliminated any and all Ethernet patch cable(s) as being faulty?

I read all posts and may have missed it but I think it's a distinct possibility to have one or more 'bad' ones in the mix.

EDIT: IIRC, that particular UniFi switch offers POE in 2 different modes in which 2 different pairs are auto-implemented for + and - power (Mode 1 = +1 & 2 , - 3 & 6; Mode 2 = + 4 & 5, - 7 & 8) and that may vary by switch port, also...I think it bears attention.
 
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Was my first thought, so tried a bunch of different cables ranging from old cat5, to cat 5e to cat 6. And, the camera works fine plugged into the 24 port switch with identical cable.
 
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bob4321 said:
Was my first thought, so tried a bunch of different cables ranging from old cat5, to cat 5e to cat 6. And, the camera works fine plugged into the 24 port switch with identical cable.
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Good deal. Also, please note 'EDIT' above, too regarding modes.
 
Interesting edit on the PoE power pairs. Could be having some affect, but not sure. I think I've taken power out of the equation by using a PoE injector and not having the PoE switch supply power. In one of my earlier tests, the camera with PoE injector works fine from the 24 port main switch, but didn't work at all from a small, ancient 10/100 switch I had laying around. Both of these switches were fed from the PoE switch.

The Unifi switch automatically detects the modes for PoE - I disabled that feature at one point during testing and it had no affect.

I'm wondering if the 24 port switch properly blocks power from propagating back to the PoE switch which is why it works. The very ancient (probably 10-15 years old ) switch may have some old spec wiring and its feeding some PoE signals back to the PoE switch on the wire pairs.

Will test further tonight with a newer spec small switch.
 
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