Newbie needing help with hikvision nvr

[Hikproblems]

hello all. Hoping to get some help from much more experienced ppl on this forum. I had an older hikvision nvr and decided to upgrade to ds-7616ni-I2/16p.

Once I replaced the nvr and connected everything I got the initial “hikvision” boot up screen then nothing. I’m using a relatively new computer monitor with a hdmi connection. It must be working since I have been using it with the other system. Also it showed me the the boot up screen with “hikvision”.

I managed to format my HDD remotely and can view most of my cameras remotely (except two won’t let me in...separate issue). I still can’t figure out the local viewing. I’ve viewed a cpl complaints on this forum for the same issue but it doesn’t seem to be solved.

Any help is appreciated pls....

 

[alastairstevenson]

It must be working since I have been using it with the other system.

Does the monitor support 60Hz video? This is required.
Have you experimented with the HDMI settings available via the web GUI of the NVR?

 

[Hikproblems]

Yes the monitor does support 60hz.. I’ve also tried a two tv’s with no luck.

I have tried to mess around with the hdmi settings for the last three days. Just unsure of what to change When I get to the settings. My last nvr was simple to plug in a hdmi and work the remote viewing took forever for me to set up. Now vice versa.