Night Owl BBHDA10PB-82-RS. Of course I can get no help with this specific from night owl. The password I get using their reset system will not work. (I need to log in to even access the menu selections). There is no reset button on this I can find. I removed the bios button battery and reinstalled. No change. This has a battery backup so I removed all of those battery connections so it had no power. Again removed the bios battery then reinstalled it and replugged in the battery and power and started. Still no go. It will not accept the supplied temp password. It does not seem to be fully resetting the system so I can do an initial setup with a new password. Anyone know how to do this?