no AI response, but objects detected

[tecman240]

I've been using BI for some time, with one BI cam for main stream and a 2nd BI cam using the substream DTD. This has been working fine with CPAI, where the motion trigger and AI are done on the substream.
Now I've updated the setup to use the suggested substream method and using an Nvidia GPU for CPAI & camera video. The current setup is one BI cam for both main and substreams, BI motion detection, and CPAI. I have video set to record 'continuous + Triggers'.

The problem is that BI will log a motion_detected event, but:
a) BI log doesn't contain ANY response from CPAI. (However the CPAI log correctly shows a 'person' detected with a high confidence)
b) For triggers created by actual object motion, The clip doesn't appear in the Alerts or the Cancelled Alerts list (But the clip does appear in the Cancelled Alert list for manually initiated triggers).
c) issue (a) & (b) still exist for Video HW acceleration = Nvidia NVDEC or 'No'.
d) Using the Testing & Tuning 'Analyze with AI', CPAI correctly detects the objects that created the motion_detected event.
e) CPAI detection will detect motion & objects correctly with the original 2 cam setup (using the substream BI cam).
Any ideas?

thanks!

 

[tecman240]

I figured it out -- dumb mistake on my part. Somehow, on the Alert Tab, the Motion Zones checkbox wasn't checked.

 

[Bruce_H]

Glad you sorted it out, on occasion there can be problems with the interface between the seat and the keyboard, I am sure that we have all been there at one time or another!