Not authenticating student faces

[eshwar]

Here, Boys hostel face recognition shows online but still it doesn't recognizes the faces, It shows authentication failed when students are trying for their attendance. Could you please explain me the error message which is showing here . Please reply back as soon as possible.

 

[trempa92]

You need to show us Access Groups, device authorization mode, Permissions.

Are you authorizing locally over device or platform based authorization?

There are too little to no information here

 

[trempa92]

And also, if you are using new hik central ACS 2.1.X, make sure to use firmware that came out after software

https://www.hikvision.com/en/products/Access-Control-Products/Face-Recognition-Terminals/Value-Series/ds-k1t343mx/?q=ds-k1t343mx&pageNum=1&position=1&hiksearch=true