NVR DS-7600-K not being assigned IP - Help

[irishpeloton]

Hi all,

I have a Hikvision NVR DS-7600-K. It is plugged into a TP-Link router. Using the iVMS-4200 Client on a laptop on the same network, I can see the NVR in the list of devices.

However, it looks like the NVR is not being assigned a local IP which means when I add the NVR into the list of devices in the iVMS-4200 Client, connection fails. I have DHCP enabled so that a local IP should be assigned, but it never gets a local IP.

Does anyone know what I may be doing wrong here? I'm sure this is not a problem of port forwarding (that all comes after), the first thing I need is a local IP, which is not happening for me.

I've attached screenshots of the current network settings on the NVR.

Any help appreciated.

Thanks

 

[marku2]

Can you see the nvr via sadap tool and see what IP address it has on your net work ? If not the same you can change it to fit your network range the un check dhcp

 

[irishpeloton]

Hi, thanks for getting back to me.

Yes I can see it via the SADP tool. The IP address it has is 192.168.254.1, which is the 'Internal NIC IPv4 Address' on the NVR. But that's no good to me right?

So, for example, if my laptop has a local IP of 192.168.1.4, I should set the IP address of the NVR via the SADP tool to, for example, 192.168.1.5 ?

And then uncheck Enable DHCP on the NVR?

Thanks

 

[marku2]

Yes set the nvr on the same local net work as your laptop then it should work fine

 

[alastairstevenson]

Yes I can see it via the SADP tool. The IP address it has is 192.168.254.1, which is the 'Internal NIC IPv4 Address' on the NVR.

With that address, it looks like you have an NVR PoE port plugged in to the router instead of the NVR LAN port.
That's the default address for the NVR PoE interface.

 

[irishpeloton]

Well, that's embarrassing. Yes, that was the problem.

Plugged it into the right port and all is well. Thank you!

 

[alastairstevenson]

Plugged it into the right port and all is well.

And if you have not already done so, create an 'IP reservation' in your router/DHCP server for the NVR. You need to have a fixed, known, address for the NVR.

 

[irishpeloton]

Nice one. Yeah found that one out the hard way too after the IP changed. Have a static rule in place now linking an IP to the MAC address.