NVR5216-16P-4KS2 HDD issue

[nogi]

I have 2 brand new WD Purples in my NVR5216-16P-4KS2 (from Andy) and they work fine....until they fill up. As soon as both drives are full, HDD #1 reports Disk Error for some reason and the disks are fine. I have to reformat the HDD before it starts to record again. It's set to overwrite when full.

Firmware:


Error:

Nothing shows in the logs either.

 

[nayr]

swap disks internally and see if HDD2 starts erroring; if so pull that one out and run WD Diganostic tools on em in a PC

I believe you can access additional HDD diagnostic/scanning tools through the OSD if you plug a display into it.

 

[nogi]

Ok will try that tonight

 

[nogi]

Well that's not a good sign.

Hope WD have a Mac version of their Hdd tool. Pretty disappointing experience coming back to WD after 10yrs to have a failure within 6 months.

 

[ChooChooman74]

Looks like an RMA???

 

[aristobrat]

That stinks, @nogi. At least this isn't one of those mystery NVR5216 issues...

 

[nogi]

Yeah, I'll run the disk util on it when I get home from the Mac to see if any useful info comes out regarding the error but will be RMAing this drive.

 

[SergeyAU]

Did you get anywhere with that issue? Mine 5216 will be on the way next week, so preparing myself for any potential issues...

 

[nogi]

Yeah, I RMA'd the HDD.

 

[SergeyAU]

Good. I thought it was the NVR for the moment

 

[nogi]

Ok, so confirmed that the HDD was dead. They sent me a credit/refund instead of a replacement drive which is kind of annoying. What HDDs do people recommend for 24x7 recording in the Dahua?

 

[DavidDavid]

Western Digital purple drives are popular for constant video recording and that's what I use. Any hard drive manufacturer can have a DOA... I'd go with another one.