Odd issue with GV/Hik-Connect

gnuB

Getting the hang of it
Feb 25, 2020
91
82
NC
For my exterior cameras I use GuardingVision or Hik-Connect and I am running into an odd issue that is kicking my butt. When I set view to 9 cameras one camera displays “Failed to play video,” however if I choose 1 or 4 view this issue isn’t present. Also, if I expand the problem cam when I’m 9 view it plays just fine. Have any of you run into this issue?


dalSPS+



Secondly, how are camera order set? I’d like to have certain cams appear in order of my choosing. When I drag them to the order I want then leave the app or view it defaults to some other order. I’ve tried alphabetical, camera number, etc. any tips would be appreciated.
 
I found resolution for first the issue, factory reset the problem camera and now sub-stream is available.