Playback on smartPSS kicks computer offline?

[Lance]

When I try watching recorded video from my dahua nvr through smart pss, it goes offline. The internet comes back after a min or so on its own, but if I do live view it works just fine. Any ideas? I'm baffled. Never had this issue before and haven't changed anything. I tried upgrading to the latest pss software but that didn't work.

 

[nayr]

you on WiFi?

 

[Lance]

The computer is on wifi but the nvr is plugged into the wifi router via Ethernet.

 

[nayr]

plug the computer into the network and try again, HD Video sucks on Wifi.. regardless where its transiting.. Sounds like its killing your access point.

 

[Lance]

I'ts been working great on wifi for the past year, I don't understand what could have caused it to change?

 

[nayr]

its wireless, its prone to 3rd party interference you have no control over... wifi is like weather, it's always changing.. or maby your access point has a hardware fault and is overheating/crashing.