Playback unavailable - file is not found

rastam4n

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After I recently did an upgrade I have lost the ability to play back recorded clips?
Even logged directly onto the host machine it says the file is not found when I try to view a clip

Can anyone help me to troubleshoot this?

Kind Regards
Peter
 

TonyR

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After I recently did an upgrade I have lost the ability to play back recorded clips?
Even logged directly onto the host machine it says the file is not found when I try to view a clip

Can anyone help me to troubleshoot this?

Kind Regards
Peter
Go to "Status" (graph-looking symbol up top) => "Clip Storage" tab, then down at bottom left click on 'Repair DB" (database); re-boot BI.
 

rastam4n

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Go to "Status" (graph-looking symbol up top) => "Clip Storage" tab, then down at bottom left click on 'Repair DB" (database); re-boot BI.
Thanks Tony, seems the drive has gone bad but I couldn't find where BI was pointed till you told me where to look.
Cheers
 
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