Please point in right direction. Choices for setup.. NVR/Synology,ZoneMinder,Hik,Axis

Oct 28, 2015
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Hello All.

I am new to the forum. Thanks for being generous with your knowledge. I have immersed myself into a surveillance system for some people, and this first gig is for residential. If i can please them there may be a business opportunity.

I have a decent background with networking so I got that part covered for now. I am finding it challenging to deliver with confidence because of my inexperience with the NVRs and IP Cameras.
Just so happened a while back I purchased and installed a Synology DS1512+ for these same people as a backup solution. I believe it has 10 or 12 TB capacity. So naturally when the talk of a Surveillance System came up I first thought of Synology's NVR package called Surveillance Station. I have never used another NVR so I do not know how SS ranks against the others. After some research I decided to go with HikVision cameras. I bought 4 2.8 mm lens cameras each a different form of their 3MP line. I also erroneously ordered the smaller profile HikVision fisheye as it wasn't compatible with the Surveillance Station. After configuring the cameras with Surveillance Station I was mostly impressed. Hard wired cameras were really working well. I ran into a few things that were bothersome. One was when I would bump up the resolution and framerate the live view would become choppy and unusable (NVR), but the recordings were perfect. Second, I was not impressed with either the cameras motion sensitivity settings or the settings that the NVR had to offer. I got a good feel for the Surveillance Station so that I could show these people how to access the live feed and the recordings. I also installed for iOS Synology's DS Cam app and HikVision's iVMS-4500. The two apps aren't perfect so you find yourself having to use both. Like the HikVision app can't access the recordings, and the Synology app has no Audio In functionality for 2 way communication.

Well when showing up to these people with what I have selected for them, in so many words, I get this response:

As when building a house, and needing to get the foundation correct, I want to be sure that this is right, that these cameras are the best.

I understand how these people feel. If I am going to invest in this system it better work, right? Do you see the problem I am facing? How can I really know without having hands on experience with the hardware.

Well. I started off with the ISP to the bitrate of camera Megapixels, to the local/cloud RAID/edge recording to Hi Def to fisheye/resolution dewarp megapixles , you can about imagine that their heads were about to explode.

I showed them the mobile usability and they weren't impressed. They brought up Arlo and Dropcam and the mobile usability looked more user friendy particulary in the motion detection history/analytics viewing part.

Now I am here because this information is nowhere else. Well possibly http://ipvm.com but let's try the free route first, right? These are my questions. Thank you thank you seriously.


-When considering an outdoor fisheye, (is fisheye the same as panoramic btw), are there cameras that exist that give as good of quality as the fixed cameras? I know people have said no, but I imagine it's a matter of time till one hits the market. Considering cost isn't a problem, is there a fisheye that is just amazing? If no then the answer is no; it has to be fixed. Now, indoors I can see someone using a new high quality fisheye because recording doesn't have to be such high quality to notice the things like scratches on passing cars. You'll be able to recognize people indoors i believe. Please advise.

-Because of the business opportunity I prefer to start with a professional system in case I can land the account. Is Synology's Surveillance Station even a good option? I can always simply use it as the Network Access Storage so it's not like it would be useless. I have looked at several others NRV solutions, but I have not tried any others. I think edge recording capable is important. I think a NVR that would support multiple brands would be best because of the flexibility. Also software that I would be able to manage multiple sites?, What do yal call that maybe VMS - virtual management system? Are there outdoor cameras capable of seeing scratches or identifiable marks on passing vehicles - and customer said best cameras - what would you recommend.? I realize some of these questions may belong in the camera section but I intend this to be a whole system discussion so I hope these camera specific ones do not upset anyone.


Thank you very much everyone.

Cheers. :)
 
Re: Please point in right direction. Choices for setup.. NVR/Synology,ZoneMinder,Hik,

Folks like to say they want the best but they really mean best value... Are they willing to spend 600 or 1500 per camera? Or spend 150 per camera for vms? If not, they don't want the best.. Rather the best value...

Sent from my XT1080 using Tapatalk
 
Re: Please point in right direction. Choices for setup.. NVR/Synology,ZoneMinder,Hik,

Folks like to say they want the best but they really mean best value... Are they willing to spend 600 or 1500 per camera? Or spend 150 per camera for vms? If not, they don't want the best.. Rather the best value...

Sent from my XT1080 using Tapatalk

Thanks fender

This time cost isn't an issue.
 
Re: Please point in right direction. Choices for setup.. NVR/Synology,ZoneMinder,Hik,

@chupacabra.us please know that I mean no disrespect in my initial statement however it sounds like you are trying to enter into a "business" that you know nothing about. I understand you get networking/IP technology, but turning to a forum for how to possibly support your customers and understand this technology isn't beneficial to you or fair to your customer. You have to know what hardware is available, you have to be comfortable with speaking about WHY they want/need a dome in one location, or possibly a fixed lens in a heated enclosure somewhere else. You first question regarding fisheyes and quality also seems scattered thoughts.

Personal Thought 1: Get much more comfortable with the available technology via reviews, internet research, and visit a security trade show - there are a good dozen a year with 2-3 being very large.

Personal Thought 2: Assure you have quality hardware with a warranty and support. Keep in mind when something fails the customer is going to call YOU and YOU are going to have to repair/replace, correct the matter. Saying "I have to send your camera back to China, or I'll have your replacement here in a week" most likely will not fly with a customer who paid you good money.

Personal Thought 3: Going into the security "business" isn't a "part time" hobby. Once you take these peoples money you have to be ready to support them - unless your a shitty person (Which I highly doubt seeing that your here trying to better your knowledge)

Personal Thought 4: Try to match hardware - NVR if thats what you choose and Cameras so you know they work well together, will have little/no configuration and feature support problems thus making things go smoother from the start.

Personal Thought 5: Look for a local US supplier like Nelly's or LTS (if you have a biz license). That way you have US support, Warranty, and a local contact.

Personal Thought 6: To get the best advice here, explain the full scope of the project - don't be vague - more details mean better and more detailed responses. Example: The customer wants 8 cameras at a personal residence. They want mobile view support, they would like a few cameras inside the home with audio support, they want a PTZ for the back yard.... see where I am going)

In the end, more details will get you a better response - Also welcome to the Forum, its a great resource and many people are here to help!

Good Luck
Zero