Problem with Hikvision NVR - HELP ?

[NooB1On(e)]

Hi,

I have DS-9616N-F8
Does someone know that unite at all ?

I wanted to connect it to Hik-connect.com when the problems began.

A) I tried to find software update and could not - at all.
Am I searching in the wrong place ?

B) On DS-76XX, in platform access I always found the HIDDNS options.
On this NVR the Platform access suggest only GB28181 protocol (What's that ?!).

C) On DDNS label I tried to configure manually dev.hik-connect.com and the it says serve connection failed.
When I reset the label and connect the NVR to dev.hik-online.com, it says online.
Can someone explains me what is going on here ?

D) The QR code doesn't work at all on IVMS-4500 when I try the process.

P.S
I added pictures. hope can someone help me

 

[cctvnerd]

I'm kind of confused... What do want?
You want to connect to your NVR from outside of your LAN?

 

[NooB1On(e)]

i want to connect my NVR to hik-connect.com

 

[Jamil]

Hi if you go on the Access type it should have HiDDNS?

 

[NooB1On(e)]

if you mean under DDNS, yes it has HiDDNS - with the Hik-online.com lable

 

[Jamil]

Have you enabled that? and does it work following that?

 

[NooB1On(e)]

I have enabled that.
It showed that it has registered the 'following' name successfully. After that it writes that the DDNS status is normal.
The problem is that hik-online is not working it became hik-connect

 

[Jamil]

Please disregard my message above. Its not HIDDNS.

Under platform access -> access type what options do you have?

 

[NooB1On(e)]

GB28181

(which i do not understand) - too many options