Problems with HiWatch DVR or Camera

dmnBrest

n3wb
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Feb 7, 2018
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Hello,
I've just buy HiWatch H204U и камеру DS-T503
From the specification I see both support 5Mp resolution.
But when I connect the camera to the DVR any cannel in the Camera Settings 5Mp option desapears and in dropdown I see only 4Mp as higher option (when I connect camera to the DVR in the screen appears 4Mp25 for the short period)
Is it ok? I believe both DVR and Camera are original, but I don't know how to check it.
Do you have any ideas what is going on?
https://photos.app.goo.gl/I6mbxlUcsO6JM3rq2
https://photos.app.goo.gl/4PCqfAIYAsXYQEyf2
 
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