hi, i hope it's not too late.
if you forward the port 6036 (NVR's port), 80 (http port) and 554 (live view port) on your router you can join your device with the IP (wan) or a
DDNS (if you create one).
but most of their systems use a flash code to forward to a cloud.
you have just to download the app (Android and IOS) and flash the code.
you can find easly on their site the link to dowload the cms if you prefer view on your computer.
have you the reference of the recorder?
