push notification not showing image of motion

[dannieboiz]

My push notification works fine, I get an image but 9/10 times the image doesn't contain the actual picture of the person I have to enter the app and look at the alerts.

I think this could be due to a delay in the image capture. Is there a setting somewhere to fix this?

BTW: I just discovered that it's default to a 10second GIF but I don't think this is working on Android right? Changing it to alert image

 

[wittaj]

Is the push thru the paid BI app?

Does it happen at home or just when away?

 

[dannieboiz]

Is the push thru the paid BI app?

Does it happen at home or just when away?

This is through the BI app. I don't ever recall GIF works home or away. The system in question is at my other home and will not be back there for some months.

I read you need to port foward the webserver port for gif to work which I've always had it open since the beginning of days.