Push notifications not coming thru

That's odd. For me email always worked, and only push notifications were failing. Now all emails/MQTT/push works, but BI crashes...

Could it not be something maybe related to your email service being temporarily unavailable and the connection timing out when trying to send?
 
Cleve said:
I have noticed that blue iris email is no longer working. Keeps failing the test and showing a error code. I wounder if that could have something to do with it.
Click to expand...
I am on 5.9.9.49 and my email test works just fine, I currently do not have emails enabled as I am at home for awhile, I turn them back on when I am going to be away!
 
pyspilf said:
That's odd. For me email always worked, and only push notifications were failing. Now all emails/MQTT/push works, but BI crashes...

Could it not be something maybe related to your email service being temporarily unavailable and the connection timing out when trying to send?
Click to expand...
That's what I'm thinking, I done everything else I can think of.
 
Then, I guess only two ways to know for sure: either (a) you test again later and see if works or (b) you maybe setup a new email profile for testing and see if that one works. I don't think this one is a generalized issue as no one else seems to be complaining about emails. It would seem the issue with my BI crashing is also my singular privilege as no one else seems to have raised a similar issue...
 
I uninstalled my email address and re-installed it. Email is now working and I am getting SMS text messages but still no push alerts.
 
  • Like
Reactions: pyspilf
Well, I’m glad to hear that worked. One step in the right direction. More people still have push notifications issues, from what I saw on the Reddit thread, so I’m sure a solution is underway
 
Support responded to my support request yesterday and said they had the fix and pushed the update yesterday as well. Version (5.9.9.49). I updated but it's still not working.
 
I see that 5.9.9.50 is out now, perhaps it will fix your problem. Nothing in the help file "Update Notes" about this release!
 
Just a thought @Cleve

The update notes show this - I have marked a piece in red, is this something you can check? Perhaps it is being blocked (maybe silently) and so it is not working?

[5.9.9.49] Adjustments for new Apple Push Notification HTTP2 requirements. The current
version of “cURL” is now distributed with Blue Iris as the version of cURL distributed with
Windows does not include HTTP2 support. If your antivirus complains about this file you
must mark it as exempt in order to use Apple Push with Blue Iris.
 
Not getting any anti virus complaints. I just noticed that support has come out with another update today, 5.9.9.51 but its still not working. I went through all my camera and global settings again today and don't see anything obvious. No problem getting SMS text messages though. Its getting aggravating as I need to be doing other things.
 
I totally understand, same here when issues like this happen.

5.9.9.51 is partially me with Ken as we worked through the crash issues I am having. He found something involving appending BVR files when using "when alerted" recording, and .51 was meant to address this, but I am still testing, so not sure if that will resolve my issue and/or if it contains anything further related to the push notifications
 
pyspilf said:
I totally understand, same here when issues like this happen.

5.9.9.51 is partially me with Ken as we worked through the crash issues I am having. He found something involving appending BVR files when using "when alerted" recording, and .51 was meant to address this, but I am still testing, so not sure if that will resolve my issue and/or if it contains anything further related to the push notifications
Click to expand...
OK thanks. He sent a link to update the apple root files which I did. May it will be fixed soon.
 
Oh, yes, the apple root certificates. I updated those a while back, I had forgotten about that.

Meanwhile Ken re-issued .51 as he made a few more changes, and I haven’t had any crashes for a couple of hours now… hopefully both our issues will be fixed soon and the weekend can be spent on other things ;)
 
The last release (5.9.9.51) has removed the crash issues and Blue Iris is back to its old good self finally. In case anyone else comes across the same issue, Ken indicated it was something involving appending BVR files when using "when alerted" recording.

In my case, the iPhone push issue was resolved with 5.9.9.49 but the crashes started as a result (probably some regression error) and 5.9.9.51 resolves that.
 
  • Like
Reactions: aesterling
Not sure what Ken or I did but all of a sudden I started getting notifications again. I will keep my fingers crossed. Thanks for the help!
 
  • Like
Reactions: pyspilf
Alright I recently paid to upgrade my BI because IOS notifications were broken. I’ve been running 5.9.9.45 for a couple weeks and all of a sudden my wife and I aren’t getting notifications anymore. Log says they are going through but we aren’t seeing them.
Anyone’s stop working again?
 
BORIStheBLADE said:
Alright I recently paid to upgrade my BI because IOS notifications were broken. I’ve been running 5.9.9.45 for a couple weeks and all of a sudden my wife and I aren’t getting notifications anymore. Log says they are going through but we aren’t seeing them.
Anyone’s stop working again?
Click to expand...
You may need 5.9.9.49
J

Post in thread '5.9.9 - January 17, 2025 - More Pre-6.0 feature releases'

5.9.9.49

Looks like the Apple push notification issue(s) may finally be resolved (again)...

[5.9.9.49] Adjustments for new Apple Push Notification HTTP2 requirements. The current version of “cURL” is now distributed with Blue Iris as the version of cURL distributed with Windows does not include HTTP2 support. If your antivirus complains about this file you must mark it as exempt in order to use Apple Push with Blue Iris.

1746633329449.png
  • Like
 
jaydeel said:
You may need 5.9.9.49
J

Post in thread '5.9.9 - January 17, 2025 - More Pre-6.0 feature releases'

5.9.9.49

Looks like the Apple push notification issue(s) may finally be resolved (again)...

[5.9.9.49] Adjustments for new Apple Push Notification HTTP2 requirements. The current version of “cURL” is now distributed with Blue Iris as the version of cURL distributed with Windows does not include HTTP2 support. If your antivirus complains about this file you must mark it as exempt in order to use Apple Push with Blue Iris.

1746633329449.png
  • Like
Click to expand...
When I rolled back to .45 I couldn’t find .49. I will double check and see if so can find it on the list
 
You must log in or register to reply here.
Top Bottom