Push notifications stop after Android update. Anyone else?

[looney2ns]

With the Android app, So my Pixel updated it's version of Android a day or so ago, and now I'm not receiving Push notifications at all.
I was getting Push notifications within 2-3 seconds after a trigger prior. Ugh!
Yes, I've emailed support.
Latest ver of Android app.
BI Ver 5.4.7.11

 

[wittaj]

I am on same versions as you and mine work, but I am not on a pixel.

I did have to reboot computer and phone as they didn't work initially. Or maybe it was clear the cache too. I did all three for good measure.

 

[DsineR]

Samsung Galaxy phone updated 6/19
BI v5.4.7.11 - same as you
No issues with push notifications, no reboot necessary.

 

[Johnny Sapphire]

Still getting push notifications, but no longer getting the alert image thumbnail previews in the notification pane (dropdown window)

 

[grumpywilson]

My push notifications stopped with the last update on my pixel. I've been getting messages every other day to restart the phone to finish the newest update. Maybe I'll try that tonight.

 

[kumar2020]

I have a Pixel 4a 5G and after the update, my notifications are taking WAY longer to be received (sometimes 30 seconds or more longer) and am no longer getting alert images.

 

[looney2ns]

Please let BI support know about your problems as well. I already have.
Be sure to use the method to contact BI support as outlined in the help file.