Rebooted NVR, now Hik-Connect says 'Device Offline'

Peri5Cope

n3wb
Joined
Jul 28, 2023
Messages
6
Reaction score
4
Location
Canada
Nubie here. I rebooted my NVR (as I did a manual time sync from Daylight Savings Time to Standard Time, the reboot was perhaps not necessary) and now my Hik-Connect on my Samsung SmartPhone says 'Device Offline' and I can't see the Live Views of the cameras, in particular. How do I get the device online?

I should say that the NVR works normally, the monitor shows everything normally. HikVision on my laptop also works normally, I can see the Live Views of the cameras, in particular.

Thanks!
 

Peri5Cope

n3wb
Joined
Jul 28, 2023
Messages
6
Reaction score
4
Location
Canada
After the reboot, I had to re-enable Hik-Connect in the Configuration menu. I took the opportunity to encrypt the Live Stream. All OK now :)
 
Top