Received A Camera With Some Stuff Behind The Lens

Baubas

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Baubas

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Has this happened to anyone? What do I do?
 

Baubas

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I'm waiting on a Hi-PoE injector to power it and I don't want to go though the trouble to pull it so I can bench test it. It is located where an old PoE camera was and its to difficult to get power there. I didn't notice it until I got it mounted. There is a lot of this goo/glue looking substance in the upper right corner. The white dot below that is a bubble and if you look close you can see there is some more of that goo/glue smeared around the bubble. @sunny0101786 why did you ask about an image? Do you think there is any chance that these things won't be visible through the lens.
 

redfive

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Actually, I don't see any image, only
 

Baubas

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Can anyone see the image I posted?
 

bug99

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yes, i see the image with the glue in the upper right corner and a speck of white below it. I suspect it is hot glue on the inside that will need to be removed if it is in the FOV with a razor blade and a micro fiber cloth from the inside.
 

Baubas

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I don't wan't to void any warranty and I'm more concerned about the bubble I the glass. I'm not sure if it's something that can be fixed by cleaning but there is no way to know without opening it. I am waiting to here back from Andy but I was hoping someone my have dealt with this before.
 

Baubas

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Andy got back with me and said he checked the lenses before he shipped. He said it is most likely condensation. Maybe it is. I will give it some time and see what happens.
 

EMPIRETECANDY

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I don't wan't to void any warranty and I'm more concerned about the bubble I the glass. I'm not sure if it's something that can be fixed by cleaning but there is no way to know without opening it. I am waiting to here back from Andy but I was hoping someone my have dealt with this before.
no worry for the bubble. Maybe dahua assemble guy leave something inside. I already come to you via email.
 
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