Remote Streaming IVMS-4500 Failed to connect

[BBQ Ribs]

I am trying to remote stream to my Hikvision NVR DS-7608NI-SE

Instead of using the HiDDNS I am using the one in my ASUS U86 Router (username.asuscomm.com)
I have set the modem to bridge mode, router shows a public wan ip.
Everything work great from a web browser at my work, however I am unable to get the IVMS-4500 to work remotely on mobile device

Connecting from a iOS mobile browser does work, but missing streaming plugin

I tried switching to IP/Domain and IP/Server get a Connection failed, However Address/port/Username/password all correct
Anyone successful connect to a DDNS not Hik.
Do I need to use the HiDDNS or is there another Mobile app that would work?

 

[fenderman]

I am trying to remote stream to my Hikvision NVR DS-7608NI-SE

Instead of using the HiDDNS I am using the one in my ASUS U86 Router (username.asuscomm.com)
I have set the modem to bridge mode, router shows a public wan ip.
Everything work great from a web browser at my work, however I am unable to get the IVMS-4500 to work remotely on mobile device

Connecting from a iOS mobile browser does work, but missing streaming plugin

I tried switching to IP/Domain and IP/Server get a Connection failed, However Address/port/Username/password all correct
Anyone successful connect to a DDNS not Hik.
Do I need to use the HiDDNS or is there another Mobile app that would work?

make sure both the rstp port and media port are forwarded!

 

[BBQ Ribs]

make sure both the rstp port and media port are forwarded!

I double checked it a few times already, however out of your wise wisdom, I just triple checked them again and doh your right, my router 8000 port had mistyped IP.
I hesitated to post this thread as I knew I was really really close, however I have been at this for 2 days now and I would not of looked at the port forwarding again as I was already confident I set it up correctly.:shame:
Thank you very much

 

[fenderman]

I double checked it a few times already, however out of your wise wisdom, I just triple checked them again and doh your right, my router 8000 port had mistyped IP.
I hesitated to post this thread as I knew I was really really close, however I have been at this for 2 days now and I would not of looked at the port forwarding again as I was already confident I set it up correctly.:shame:
Thank you very much

Great!