Remote Viewing Android - Delayed Login and Start

cordump2001

cordump2001

n3wb
Aug 24, 2019
3
0
United States
Not sure if it's me, the app, or BI server. As of about two weeks ago, and without any changes to the BI server the BI android app started taking forever to log in and stream video. It can take up to a min or longer before I start seeing any video from my cameras. Sometimes it times out completely. I'm running Win10 with no firewall, port forwarded and static IP. I even disabled defender from starting in services via Reg Edit just for extra measure. I have a powerful CPU, plenty of RAM, on Gigabit network with ISP speeds of 60Mbs up and down. I have 'Use Secure Session Keys' turned off and running cameras at 15fps. I'm at a loss and starting to think its the app. Anyone else have any issues like this? Is there anything I am missing? Local viewing on my LAN works perfectly.
 
Have you tried UI3 from the same android device? It operates similar to a mobile app, using the same authentication procedure and streaming API.
 
  • Like
Reactions: fenderman
@bp2008 Not familue with UI3. Do you access that through a web browser?

@looney2ns I agree but was doing it to try and narrow down the culprit. It didn't seem to help so ill be turning the firewall back on. What do you suggest instead of port forwarding? I do have automatic updates turned on?
 
cordump2001 said:
@bp2008 Not familue with UI3. Do you access that through a web browser?
Click to expand...

Yes, just enter the same IP address and port number that you use in the app, except put them into the address bar in chrome.

e.g. yourdomain:81
 
@cordump2001 See if the "Data Saver" feature there in Chrome is enabled. If it is, try turning it off. Otherwise, does your phone have any kind of antivirus or anti-spyware service on it? Those are the usual culprit for delayed streams, but I haven't heard of it on an Android device yet.
 
You must log in or register to reply here.
Top Bottom