Reolink stopped working with BI

[karlh]

I have a Reolink POE doorbell that stopped talking with Blue Iris (v4) after it's scheduled weekly reboot. I've had the unit for 2 years. After installation, I have not done anything with it except check videos on occasion. The video feed through the desktop PC app from Reolink is still working flawlessly.

I have not touched a thing on Blue Iris . The only change was the reboot.

Any ideas?

 

[bp2008]

I would probably reboot again just to see if that brings it back. If not, try deleting and re-adding the camera in Blue Iris in case something got corrupted about its configuration.

Consider exporting the camera settings before you delete it just so you have a complete backup of the config.

 

[Flintstone61]

Which device is rebooting weekly? the doorbell or BI?
Hadn't heard of weekly reboots being a thing in the Forums...

 

[TonyR]

Did you assign a unique static IP to the doorbell cam that is in the same subnet as the BI server but outside of your router's (if any) DHCP pool?
Are there other cams that are displaying OK on the BI server?

 

[bp2008]

Oh yeah, on the same line of thought as @TonyR's questions, Blue Iris has sometimes been known to change the IP address it has configured to reach a camera due to bugs in the MAC address lookup. Double check that the camera's IP is still what you think it is, and that Blue Iris is still pointing at that IP for this camera..