ReoLink WiFi Doorbell IP Address Changes

Old Rhinebeck

Old Rhinebeck

n3wb
Jul 2, 2020
14
6
SW Florida
Good Morning. I hope I am posting this in the right forum. I currently only have a ReoLink WiFi doorbell connected to BlueIris with a static IP that I set in the doorbell. It has been running smoothly for just over a month. Just in the last couple of days, the IP address in the Video tab of the camera is being changed and as such BI does not record anything. I have reviewed the help file but have not been able to find anything about the IP address being changed without manual intervention. I'm currently on version 5.7.7.18. Here is what I see in the status log:

Screenshot 2023-07-29 101208.png

Anyone have any ideas? Thanks
 
Any updates on this? You say you set a static Ip in the doorbell. Is it possible the doorbell reverted back to a DHCP assignment? Have you tried reserving the IP you want for the doorbell’s MAC address in your router (which I’m assuming is also your DHCP server)?
 
This may not have anything to do with it but.....

Since version 5.6.2 of September 23, 2022: " The Camera Discovery window now finds MAC addresses along with IP addresses."

I don't have that version but I think on the camera settings => video tab there's a place to disable that feature.
 
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Swampledge said:
Any updates on this? You say you set a static Ip in the doorbell. Is it possible the doorbell reverted back to a DHCP assignment? Have you tried reserving the IP you want for the doorbell’s MAC address in your router (which I’m assuming is also your DHCP server)?
Click to expand...
Turns out that the IP address that BI changed to was the IP address of the WiFi extender and the doorbell was connected to it. Removed the WiFI extender and connected the doorbell directly to the router. Everything has been working smoothly since. Still don't know why BI was changing the IP addresss.
 
Old Rhinebeck said:
Turns out that the IP address that BI changed to was the IP address of the WiFi extender and the doorbell was connected to it. Removed the WiFI extender and connected the doorbell directly to the router. Everything has been working smoothly since. Still don't know why BI was changing the IP addresss.
Click to expand...
Interesting. Likely has something to do with BI’s use of MAC addresses, that has been mentioned elsewhere here, since communications from the doorbell to the extender would be via MAC address.
 
Old Rhinebeck said:
I'm running 5.7.7.18 and don't see an option for that.
Click to expand...
It must have changed since 5.6.2, no mention in the Update Notes, so.....I dunno. But it was the source of a few issues before, likely fixed now.
 
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