Run as a windows service ( Problem)

[ricklndn]

Ok so I got everything working as I like.. however when I enable run as a windows service my external hard drive that's hooked to my router is not detected ( see picture #1 )

When I disable run as a windows service it works fine ( see picture #2 )

How am I able to run as a service and it well detect my hard drive?

Any help would be greatly appreciated

 

[IAmATeaf]

Are you running the service as the same user that logged on when you can access the remote drive.

 

[ricklndn]

Are you running the service as the same user that logged on when you can access the remote drive.

Yes that worked thank you

 

[shalem2014]

You probably have NTFS permissions on the drive that don't grant SYSTEM full control.

 

[jmhmcse]

shalem2014 correct thinking but not a local drive, its a remote disk (think NAS) drive so it's likely a CIFS/NFS share permissions.

the account which is attempting to start BI as a service does not have valid credentials on your router to access the (shared) external drive.

on the router add an authorized account to access the proper drive/file location(s) that matches the BI service username and password.