Hi All, I appreciate all of the feedback. I have performed requisite troubleshooting before submitting my initial post. Using different pc's, various browsers, different port switches, cables, different switches, reviewing/triple checking port configs/ip reservations/fw rules, you name it I have tried it but no luck.
SD4A425DB-HNY Unable to connect to it for first time
- Thread starter kmtweb
- Start date
Sorry if we made you feel defensive, we have just learned we have to check all the boxes and not assume anything and ask/confirm all the steps.
We have tried troubleshooting before and turns out the person didn't have a poe switch and that was why their was no power to the camera, so we wasted lots of time assuming they understood that basic concept.
Or the time a person was adamant his cameras were not going thru a router and once he drew out his network topology, yes he was.
Or the time where, well you get the idea LOL
We have tried troubleshooting before and turns out the person didn't have a poe switch and that was why their was no power to the camera, so we wasted lots of time assuming they understood that basic concept.
Or the time a person was adamant his cameras were not going thru a router and once he drew out his network topology, yes he was.
Or the time where, well you get the idea LOL
I totally hear you. I perform troubleshooting on a daily basis for others and I know where you're coming from. I find it interesting that we are not able to ssh into these devices and see what services are running or not, and be able to look at logs. Flying blind, lol
Flintstone61
Known around here
We make a call with @kmtweb the camera looks like DOA, just return it for a replacement, will double check it when we get the returns. Thanks a lot for guys tips!
For folks finding this thread later, from the review thread on this camera, a person today trying every browser and ended up being Internet Explorer that was the key....
ipcamtalk.com
Review-SD4A425DB-HNY 1/2.8" CMOS 4MP 25x Starlight Auto-tracking MiniPTZ
Wow. Amazon is now only showing 4 of this cam in stock now, even after @EMPIRETECANDY said that 18pcs would be available on the 22nd. Andy, this is definitely a popular camera! There's only one more SD1A404XB-GNR in stock too, and those were the two I was looking to buy during the Memorial Day...
And for any future readers of this issue (IE being needed to set up many cams, especially PTZ's) who want to throw fits, curse and moan......it won't change anything. We all agree its a PITA but until the cam manufacturers do something about it all we can do is bite our collective lips and deal with it, like it or not.For folks finding this thread later, from the review thread on this camera, a person today trying every browser and ended up being Internet Explorer that was the key....
Review-SD4A425DB-HNY 1/2.8" CMOS 4MP 25x Starlight Auto-tracking MiniPTZ
Wow. Amazon is now only showing 4 of this cam in stock now, even after @EMPIRETECANDY said that 18pcs would be available on the 22nd. Andy, this is definitely a popular camera! There's only one more SD1A404XB-GNR in stock too, and those were the two I was looking to buy during the Memorial Day...
