I bought this camera recently and loving it especially auto tracking but it has one problem which I cannot seem to figure out why it's happening. Camera occasionally restarts when auto tracking event is happening. I thought it could be power related but I already tried the following:
1. 3 different Poe+ switches
2. Brand new cable run with all new connections
3. With or without IR lights
I can't force reboot to occur if I manually try to constantly P.T.Z.
It is happening randomly and infrequently perhaps out of 50 events maybe 5 times. Given the cost of the camera and because that adds 2 minute recording gaps I find it unacceptable.
Btw it is running latest firmware.
Hoping for some ideas what I can try before my return window is closed with Amazon because I am not sure I want to keep it if this can't be fixed. Thank you!
1. 3 different Poe+ switches
2. Brand new cable run with all new connections
3. With or without IR lights
I can't force reboot to occur if I manually try to constantly P.T.Z.
It is happening randomly and infrequently perhaps out of 50 events maybe 5 times. Given the cost of the camera and because that adds 2 minute recording gaps I find it unacceptable.
Btw it is running latest firmware.
Hoping for some ideas what I can try before my return window is closed with Amazon because I am not sure I want to keep it if this can't be fixed. Thank you!