Showing evaluation version after update

JT Blue Iris

Getting the hang of it
Joined
Oct 6, 2017
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After updating my V5 it now shows as an evaluation version, when I try to register with my license key it comes back and says it's a V4 license (I upgraded to V5).
I did not deactivate the license before doing the upgrade, was this a mistake?
I am out of support with this license, what is the correct procedure to update so this doesn't happen?
Thanks in advance, James
 
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