SmartPSS delayed alarms

U

User321

n3wb
Jul 21, 2023
15
0
Some
Hi everyone,

I’m experiencing an issue with my SmartPSS setup involving three Dahua cameras. The problem started after I replaced my router—everything worked fine with the old one.

The issue is that sound alarms are delayed by a couple of seconds on my PC. When I watch the live stream, I can see that the cameras react to events (such as tripwire or intrusion) instantly. The blue lines indicating the rule application zone start blinking red immediately when someone enters the area. However, the sound alarm only plays after a delay.

Has anyone else encountered this issue or know how to resolve it?

Thanks in advance!
 
User321 said:
Hi everyone,

I’m experiencing an issue with my SmartPSS setup involving three Dahua cameras. The problem started after I replaced my router—everything worked fine with the old one.

The issue is that sound alarms are delayed by a couple of seconds on my PC. When I watch the live stream, I can see that the cameras react to events (such as tripwire or intrusion) instantly. The blue lines indicating the rule application zone start blinking red immediately when someone enters the area. However, the sound alarm only plays after a delay.

Has anyone else encountered this issue or know how to resolve it?

Thanks in advance!
Click to expand...
It may just be a delay with the new router. It sounds like a networking issue not Smart PSS.
 
  • Like
Reactions: bigredfish
Would the alarms be going thru the P2P server and maybe the antivirus on the router is slower to process than the previous router?
 
  • Like
Reactions: bigredfish
^^^^
THIS
 
You must log in or register to reply here.
Top Bottom