hi guys,
I am new and hope somebody could give me hand with this.
I have added offsite camera IPC-HDBW1320E (FW 2.600.0005.0.R) to SmartPSS (2.02) using SerialNumber. Camera has enabled Easy4IP and status is online.
Camera shown in device list, it is online, can see live view, also browse camera's webUI. I have noticed, that port is N/A on device list. but no issue otherwise with camera.
then i have added PC-NVR through IP.
the problem is, that when i go to Channel Management on PC-NVR, i cannot see my camera in the tree.
i have tried to google similar issues, also searched here, but no success.
I hope somebody already has fixed this issue before and could give me some explanation or guidance.
any help is very much appreciated.
I am new and hope somebody could give me hand with this.
I have added offsite camera IPC-HDBW1320E (FW 2.600.0005.0.R) to SmartPSS (2.02) using SerialNumber. Camera has enabled Easy4IP and status is online.
Camera shown in device list, it is online, can see live view, also browse camera's webUI. I have noticed, that port is N/A on device list. but no issue otherwise with camera.
then i have added PC-NVR through IP.
the problem is, that when i go to Channel Management on PC-NVR, i cannot see my camera in the tree.
i have tried to google similar issues, also searched here, but no success.
I hope somebody already has fixed this issue before and could give me some explanation or guidance.
any help is very much appreciated.