SmartPSS Playback offset by an hour when exporting

[djkprojects]

Hello,

I'm using SmartPSS on my Mac and today I was trying to export an event recording however SmartPSS exporting function is offset by an hour. As you can see below selected time range is 10am to 12pm but the "Export Selection / Scissors" option is showing 11am to 1pm and and that's the timeframe that will export.

Any ideas what's causing this? The cameras time etc. is all correct. I'm in the UK

Thanks

 

[Crazykiller]

Had the same behavior. With latest SmartPSS windows version (>2.0.0.0) i didn’t recognize that behavior anymore.

 

[djkprojects]

Thanks for the info. Unfortunately I'm on Mac and v2.0 seems to be the latest version that I can see on the official Dahua website Unless someone can share a link to a newer version? Thanks

 

[tigerwillow1]

I have the same problem with version 2.00.1 on windows. I've learned to live with it and use the time shown in the box instead of the position on the timeline. We're on daylight savings time now and I wonder if the behavior will change when we go off?

 

[RazorsEDGE]

Same here. No solution.

 

[djkprojects]

I have the same problem with version 2.00.1 on windows. I've learned to live with it and use the time shown in the box instead of the position on the timeline. We're on daylight savings time now and I wonder if the behavior will change when we go off?

That's a good point and could as well be the reason. We'll see end of October

 

[jmcu]

I have the same problem with version 2.00.1 on windows. I've learned to live with it and use the time shown in the box instead of the position on the timeline. We're on daylight savings time now and I wonder if the behavior will change when we go off?

2.01.0 windows version fixes this issue..

 

[Ubaid-Dahua]

You all can try V2.01.00 .. this issue is resolved i think.

 

[djkprojects]

You all can try V2.01.00 .. this issue is resolved i think.

Where can I download one for Mac?

 

[djkprojects]

heard no reply so the issue is not resolved obviously

 

[Crazykiller]

Not for Mac
Or you could use wine or a VM to test the windows version. Totally new look and feel in the 2.0.1.0

 

[djkprojects]

Not for Mac
Or you could use wine or a VM to test the windows version. Totally new look and feel in the 2.0.1.0

I tried wine and crossover but the IVS screen doesn't work properly for me :/ Does it work for you ? In terms of the look I couldn't see much difference tbh

 

[djkprojects]

Hello,

Been a while. Has anybody figured out how to fix this in SmartPSS for Mac ? Pretty much year on and no newer version available and issue still there

Thanks