[Solved] Blue Iris update - download has stalled

saltwater

saltwater

Getting comfortable
Oct 6, 2019
503
643
Melbourne, Australia
I clicked to download and install the latest update and now the download has stalled. Every time I click 'Check for news and updates' a message box opens telling me there is an update currently in download.

This is what I'm seeing, has been like this for 5 or 6 hours.
2020-12-10-DownloadingUpdate.PNG

And here is the error message.
2020-12-10-AlreadyInProgress.PNG

Any clues?
 
Close the GUI and then start BI again, that should allow you you re-download the update but if it stalls again I’d wait a few hours as sometimes even though the update is shown it might not be in a state where it can be downloaded.
 
Thanks for your response. Yes, I've turned off the GUI a number of times but that didn't work. Anyway, I've shot an email off to support.
 
If that doesn’t work and assuming you are running BI as a service, stop and restart the service or as Fenderman has stated get the update from this site.
 
All fixed, a computer re-start (which no doubt stopped the service) did the trick. Thanks all.
 
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