Sunba HZ507-20XB Mini Dome PTZ

[blacksea57]

hi dears

i have buyed 507-20xb from aliexpress now mine problem is i have all ports setted to 8000 also mediaport onvif and management port!
now i can't login into camera !
how can i reset camera to factory default !
pls help.

 

[lulu5kamz]

hi dears

i have buyed 507-20xb from aliexpress now mine problem is i have all ports setted to 8000 also mediaport onvif and management port!
now i can't login into camera !
how can i reset camera to factory default !
pls help.

I own one of these cameras. As far as I know, you must login and reset the cameras from the web page. I would contact Sunba and see if they might be able to remote into your camera and reset it for you.

 

[alastairstevenson]

how can i reset camera to factory default !

As a long shot - it may be worth trying if that could be done over the ONVIF dialogues using the very good Windows open-source tool 'ONVIF Device Manager' from sourceforge.net
Assuming you still know the login ID and password to give to ONVIF Device Manager.
ODM / ONVIF has a 'reset to defaults' option.
But with all the ports set the same, confusion may reign!

 

[blacksea57]

hi
afteri have all ports setted to port 8000 can not login on anyway to camera .
also media port:8000 http port:8000 and onvif port:8000.

 

[lulu5kamz]

As a long shot - it may be worth trying if that could be done over the ONVIF dialogues using the very good Windows open-source tool 'ONVIF Device Manager' from sourceforge.net
Assuming you still know the login ID and password to give to ONVIF Device Manager.
ODM / ONVIF has a 'reset to defaults' option.
But with all the ports set the same, confusion may reign!

ONVIF Device Manager software does see my Sunba camera. Under the "Maintenance" settings, I am able to select "Soft reset", "Hard reset", and "Reboot". This could possibly work for the op. Thanks!

 

[blacksea57]

so
i am now back from hospital .
is their no any option for reset
have sunba contacted but can not help
i dont now what the ip adres is from the camera ?