Timeline clips help

ljw2k

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Hi guys having a blonde moment can anyone tell me how to get the clips to show in the timeline as I have read the help section which states zoom to max as below but still no clips showing just the colours which I have set for each camera and a lightning mark which should be the actual clip.2020-02-01 15_30_53-Blue Iris.jpg
 

ljw2k

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When I zoom in on the slider ( Right Hand Side ) it should show Alert Images as below but only get a small lightning icon.


 
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fenderman

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When I zoom in on the slider ( Right Hand Side ) it should show Alert Images as below but only get a small lightning icon.


do you have capture an alert list image checked in the trigger tab of the cameras?
 
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