Trigger Alarm Output - not working

Th3Xtr3m3

n3wb
Joined
Oct 2, 2023
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Hi All

the blue/red lights on the Colorvu camera worked perfectly when a Event was triggered, but for some reason its not anymore and I am not sure if i have disabled something by accident

  • iDS-7208HQHI-M2 / S with 4MP COLORVU
  • arming is 24/7 ( whilst i am testing )
  • Intrusion detection setup /enabled
  • Trigger alarm output CAM1->1(Light) and CAM1->3(Light)

NOTE:
  • i get the alerts on IVMS-4200 and the Hik-Connect app but the Light or audio alerts are not being triggered ..
  • when i manually test the light / audio alarm in alarm output menu it works perfectly

Unit has been rebooted , and so far i dont see anything useful in the logs ...

any guidance would be really appreciated
 
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