Trouble Accessing Live Video Feed on Dahua System

[Ruby Grace]

I've set up my Dahua surveillance system recently and everything seemed to be working fine. However, I'm now having trouble accessing the live video feed from the cameras. When I log into the system using the web interface or the mobile app, I can see the camera thumbnails, but when I click on them to view the live feed, I get a black screen or an error message.* spam link removed *
I've checked the camera connections, and they all appear to be functioning properly. The cameras are powered on, and I can even see snapshots in the thumbnail previews. My network connection seems stable as well, as I'm able to access other online services without any issues.

 

[wittaj]

It could be anything - more info needed?

Is this a camera or an NVR?

What program are you using?

Is this issue at home or away or both?

Are you using H265 or H264?

What FPS?

Are you using P2P?

What is the error message?

Are the cameras connected to the router?

What browser are you using?

Keep in mind these cameras do not buffer like other online services and are bandwidth heavy so it can certainly be a networking issue in most instances.