Turn off the "beep" sound of a Hikvision DS-KB8112-IM doorbell ?!

Tietsky

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Hi, we've got two Hikvision DS-KB8112-IM doorbells working. The doorbell is super fast and when someone push the doorbell button almost instantly my mobile phone rings with the Hik-connect app. But there is also a irritating problem. When you push the button on the doorbell the bell is making a "beep" sound like it's calling a phone. When nobody answer the bell by the mobile phone, because I open the door quick, the doorbell keep making that "beep" sound and eventually a women voice is saying that the call could not be answered.

Is there a way, maybe by hacking the firmware, to make it a silence doorbell?? So when someone is pushing the button there is no beep sound outside or a women voice???? Please help because it is very irritating :(
 

zsoldo

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When you go in configuration page do you have volume settings? You should have Output volume. Try with that.
 

Vjaybang

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The volume settings do not resolve this issue as the person at the door cannot hear you if you turn the volume down. I have the same doorbell DS-KB8112-IM and have been hunting for a solution of the exact same time. I am continously looking for a firmware update but this doesn't seem to have bee updated in ages. I thought there may have been an option to change the ringtone as a bell tone would be nice when the button is pressed. :(
 
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