Unable to Connect to Blue Iris on Web Interface

[SpacemanSpiff]

Seems like a factory reset is coming to the top of the list fairly quickly I recommend trying it on only one camera, at first, to ensure it resolves the issue.

GeoVision Inc. GV-EBL2100 Series 2MP H.264 Low Lux WDR IR Bullet IP Camera - IP67, IK10, Intelligent IR, PoE, WDR, ONVIF Profile S

IP67, IK10, Intelligent IR, PoE, WDR, ONVIF Profile S

classic.geovision.com.tw

Once you are in to the cam GUI, set the IP to it's previous address. Likewise with the username & password. As long as they all match what it is currently set for the respective camera profile in BI, the live feed should appear in the system.

 

[Amanda.R]

Seems like a factory reset is coming to the top of the list fairly quickly I recommend trying it on only one camera, at first, to ensure it resolves the issue.

GeoVision Inc. GV-EBL2100 Series 2MP H.264 Low Lux WDR IR Bullet IP Camera - IP67, IK10, Intelligent IR, PoE, WDR, ONVIF Profile S

IP67, IK10, Intelligent IR, PoE, WDR, ONVIF Profile S

classic.geovision.com.tw

Once you are in to the cam GUI, set the IP to it's previous address. Likewise with the username & password. As long as they all match what it is currently set for the respective camera profile in BI, the live feed should appear in the system.

I will give that a shot. . Now I just need to get someone to climb a tall ladder.

 

[TonyR]

If the BI server is 192.168.42.72 then it won't be able to open cam webGUI's on an subnet such as 10.10.42.40 by just opening a browser.
BTW, how did the cam IP assignments come about?

With IP's such as 10.10.42.XXX as compared to the BI server at 192.168.32.72 it looks as if they are connected to a POE NVR. If so, then the NVR's virtual server assigns the IP's and there's a big blue e that should allow you to open the cam's webGUI.

 

[SpacemanSpiff]

If the BI server is 192.168.42.72 then it won't be able to open cam webGUI's on an subnet such as 10.10.42.40 by just opening a browser.
BTW, how did the cam IP assignments come about?

With IP's such as 10.10.42.XXX as compared to the BI server at 192.168.32.72 it looks as if they are connected to a POE NVR. If so, then the NVR's virtual server assigns the IP's and there's a big blue e that should allow you to open the cam's webGUI.

@TonyR, with OP able to sign in to the GUI of all but 3 cams, what are the odds the BI server has two NIC's with 10.10.x.x being the camera network/VLAN?

 

[TonyR]

@TonyR, with OP able to sign in to the GUI of all but 3 cams, what are the odds the BI server has two NIC's with 10.10.x.x being the camera network/VLAN?

Very unlikely.....
When this is all resolved it's going to be something either very strange or very simple....it usually is.
I agree in that a cam reset is in order and sure can do no harm at this point.

 

[Amanda.R]

@TonyR, with OP able to sign in to the GUI of all but 3 cams, what are the odds the BI server has two NIC's with 10.10.x.x being the camera network/VLAN?

I was not here when the cameras were set up but I was ask my manager and he said they were set up on a VLAN thought he is unsure about whether the BI server as two NICS.