Unable to modify camera IP

[Sailboater410]

Just received a new cam from Andy and I'm having trouble changing its IP address to my subnet. I've done this before, long ago, but not able to this time for some reason. I must be doing something wrong. Not real computer savvy so maybe someone could check my work.

The camera is plugged into a PoE port and red LEDs are lit, so it is powered.

I have Windows 10, go into Network and Internet / Network Connections, double click Ethernet, Properties, Internet Protocol (IPv4), check "use the following IP address" and enter 192.168.1.10, subnet mask 255.255.255.0, default gateway blank. Click OK, OK, and Close.

I've tried Config Tool searching from 192.168.1.1 to .255 and nothing comes up. It finds all my other cameras and my normal subnet just fine.
I've tried Chrome with 192.168.1.108 multiple times and it times out.
I've tried Pale Moon, same result as Chrome.
Tried BI Add New Camera and Find/Inspect, nothing.

At one point I did open CMD and run ipconfig, and confirmed ethernet was on the .1 subnet.

Any ideas?

Thank you, Ron

 

[Sailboater410]

I should add that part of my frustration comes from earlier attempts on a different desktop PC (not the one with my cameras and BI) and it turns out the Intel Ethernet had a bad driver.... many reports of problems. Tried updating the driver but no success, so I tried my laptop.

Laptop didn't work either. Used the same procedure described in my post above except turned off Wifi to ensure it communicated via Ethernet to the camera. The camera was plugged into a TP Link 24v PoE adapter, but then I discovered there were no camera LEDs lit, so the adapter wasn't working. Ugh.

 

[VorlonFrog]

Might want to give AngryIP Scanner a try. Or Fing scanner.
Sometimes devices are just not where you're expecting them.

 

[TonyR]

The camera was plugged into a TP Link 24v PoE adapter, but then I discovered there were no camera LEDs lit, so the adapter wasn't working. Ugh.

What are you using to power the problem camera? Hopefully it's a 802.3af/at-compliant POE switch or injector, or a 12VDC @ 2amp wall wart.

 

[Sailboater410]

I now have it plugged into my Unify PoE switch on the same network as all my other cameras. The new cam is powered, the red LEDs are lit.

I'll give those 2 IP scanners a try, thx.

 

[Flintstone61]

Angry IP scanner yes. somehow i got tricked or was presented a sly alternative that turned out to be advanced IP scanner. Works about the same.
once in a Blue moon, I have had a new camera give me fits like this.
I would "factory Reset" of the cam so you have a point of reference of where to begin.

I think I got a Refurb from Andy that was on a different IP long time ago.
But I would expect that is possible with a refurb.

 

[Sailboater410]

Thanks Flintstone and Frog, a camera reset is a good idea, forgot about that.

Looks like Angry IP Scanner is a .org site without any "trick" alternative sites, I'll try downloading on my BI system machine in a bit.

 

[SpacemanSpiff]

...
I would "factory Reset" of the cam so you have a point of reference of where to begin.
...

^^^ This first. I always perform 3 consecutive factory resets with all purchased cams. Angry IP scanner is your plan 'b'

 

[wittaj]

^^^ This first. I always perform 3 consecutive factory resets with all purchased cams. Angry IP scanner is your plan 'b'

I do the same thing for EVERY camera I get - who knows if it is a return or what. I actually do that for any electronic I buy that has that ability.

 

[Molbo]

I now have it plugged into my Unify PoE switch on the same network as all my other cameras. The new cam is powered, the red LEDs are lit.

I'll give those 2 IP scanners a try, thx.

is your camera network 192.168.1.* or something else ?