So I had version 4, paid for version 5 and downloaded today from this website. 4 was configured and working great. The system is standalone overkill to only record my 3 cams. Ran the upgrade too 5, upon startup I got some local _account login ?? just hit enter with no password and it opened. I noticed everything was functioning perfectly but it was not running as a service anymore. I checked and the setting to run as console was unchecked ?? So I checked it and it prompted for account password, accepted it and told me to close and reboot. Upon restarting I simply get a message failed to start the service error 1069. Ran thru a few threads on this forum and found a registry tweak which fixes the local account login prompt, and another reg setting that unchecks the console option. Then it starts and runs perfectly. I have tried checking the console option and rebooting many times, only to have the same issue. So at the moment I just minimize and "lock screen" so it continues to run / record. Any thoughts on this would be helpful. I have built and setup at least ten systems with BI for personal and business and have never run into this. The system build and win 10 software install is clean, I really dont think its windows.