WD Purple Pro with DS-7608NI NVR: HDD Exception

[recon]

The new 8GB Purple Pro HDD (WD8001PURP) has 256MB cache and seems to be throwing HDD exceptions constantly. I turned off the buzzer and it does not seem that there are any issues with the recording. But I am worried if it misses a few event recordings.

Has anyone upgraded their HDD? Hoping a firmware upgrade will solve this eventually.

 

[johnfitz]

Hi @recon

I have two 8GB Purple Pro HDD (WD8001PURP) running in a I-series NVR (DS-7732NI-I4/16P) and there are no issues.

I have had these drives running on the NVR with firmware version V4.51.025, V4.60.000, and V4.60.005.

The first drive I ordered and received in January was defective and I had to have it exchanged... as I waited for the replacement drive to arrive, I asked my first question here:

Is the WD Purple PRO HDD WD8001PURP compatible with the Hikvision DS-7616NI-I2/16P NVR? | IP Cam Talk

(At the time I had the DS-7616NI-I2/16P but have upgraded since then)

 

[wittaj]

I would also check for a power issue. Maybe try that drive in a computer and see if it works.

 

[johnfitz]

Also, if you are using group mode instead of quota mode make sure all the cameras are assigned to the group…

Have you checked that all cameras are recording? I’ve had beeping/errors when I added a new camera and did not yet add it to a group.

 

[SpacemanSpiff]

Consider pulling the drive, attach to your PC/laptop and running the WD diags on it.

 

[alastairstevenson]

seems to be throwing HDD exceptions constantly.

What do the SMART attributes show if anything for errors logged?
Check via the NVR web GUI HDD storage management menu.

 

[recon]

Ok found out the issue. The system created a hard drive #2 with 0GB and it was causing the HDD error. I deleted it and it is resolved.

/closed

 

[johnfitz]

The system created a hard drive #2 with 0GB

Maybe that was the old drive you removed when you installed the new one (and used the other SATA connector on the motherboard)?