Besides Dahua/Hikvision/Bosch, are there any other brands available in the US (with US based support) that use the Sony Starvis sensor and work best in low light situations...that don't cost an arm and a leg? My main concern is getting a home security system setup that performs best in low light situations, to be able to get the clearest picture of any thief's face at night.
What other camera brands use the Sony Starvis sensor?
- Thread starter Arise
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alastairstevenson
Staff member
Example : Mystery IMX290 2.8-12mm varifocal vs Hikvision DS-2CD2332 6mm
US support - well, that's another matter.
US support - well, that's another matter.
My main reason for US based support is that I want to be able to PICK UP THE PHONE and talk to somebody on the other end if I have a problem that needs troubleshooting. I called Dahua and they said that they only offer support if purchased from an "authorized dealer".
alastairstevenson
Staff member
Yeah - Hikvision will respond in just the same way.
randytsuch
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You can ask questions here
aristobrat
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AliExpress is an online mall. You'll purchase from an individual store within that mall, and any warranty on the cameras will be set by whoever runs whichever store that you buy from.
We're pretty lucky here in that someone who runs an Ali store is an active member on the forum. His name is Andy, and his forum screen name is @EMPIRETECANDY. He resells the unbranded Dahua products, which is the same quality product, just minus the logo being printed on it.
The URL to his Ali store is:
Empire Technology Co., Ltd - Small Orders Online Store, Hot Selling and more on Aliexpress.com | Alibaba Group
In regards to tech support, for Dahua stuff, the forum here has a wealth of info already posted, and you're always free to start a new thread. The few times issues have come up that the forum hasn't been able to solve, Andy's helped out by forwarding them over to Dahua support.
In regards to warranty, check what's stated in the product description on his store. I think it's one year.
alastairstevenson
Staff member
Understatement!
This forum is a terrific resource, so many helpful members, and so many members (and probably lurkers) helped.
Thanks for all that info. Makes me feel better! I wanted to order 2-4 Dahua Starlight cameras and the "authorized dealer" wanted more than DOUBLE the price that Andy sells them for! I was just really worried about any issues afterwards and being able to troubleshoot if problems occur. You guys rock!