Wire trap problem

[maphilippe]

Hello, I have a NVR DHI-NVR4208-8P-4KS2, impossible to operate the trap wire, when I click on smart plan I have a message that tells me no connected channel.
Can you help me operate this trap wire?
thank you in advance

 

[teemu81]

What's the model of the camera you're trying to configure? Tripwire requires a compatible camera that supports the feature.
Also you won't ve able to use IVS features if the camera is working with H.265+

 

[maphilippe]

Are my cameras IPC-HFW2431T-ZS? what config? H264 or H264H?

 

[maphilippe]

Teemu81, Thank you very much, I just understood why it didn't work anymore, I changed the resolution and activated the plugin, it's been several days since I couldn't find it, you helped me out.