Xfinity XCam2

[mike2236]

Hello all,

I have an Xfinity XCam2 which I now own. I no longer have Xfinity and am trying to connect the camera to be self-monitored. I have hardwired this camera with a y-cable and Advanced IP Scanner shows the camera is online and its IP address. However, I cannot see any video from the camera. I tried typing in the IP address per Advanced IP Scanner with and without HTTP or https and no dice. Does anyone have any pointers?

Note: there is light on the camera and it is white. When it was active and displaying video while on Xfinity, the light used to be blue.

 

[TonyR]

It's likely a Sercomm brand camera.
Open VLC, try the URL below.
Use 2 "/" after "rtsp:" as forum software won't allow 2 to be displayed consecutively.

rtsp:/Camera-IP:554/img/media.sav?

Insert camera username and password if/when prompted.
If it works, the user/pass can be placed at the beginning of the URL.

 

[mike2236]

It's likely a Sercomm brand camera.
Open VLC, try the URL below.
Use 2 "/" after "rtsp:" as forum software won't allow 2 to be displayed consecutively.

rtsp:/Camera-IP:554/img/media.sav?

Insert camera username and password if/when prompted.
If it works, the user/pass can be placed at the beginning of the URL.

Thanks.

It is a Sercomm brand camera. I will try this and report back.

 

[mike2236]

It's likely a Sercomm brand camera.
Open VLC, try the URL below.
Use 2 "/" after "rtsp:" as forum software won't allow 2 to be displayed consecutively.

rtsp:/Camera-IP:554/img/media.sav?

Insert camera username and password if/when prompted.
If it works, the user/pass can be placed at the beginning of the URL.

This did not work. Any more suggestions or pointers?

 

[TonyR]

OK, try this in VLC for RTSP:

rtsp:/Camera-IP:554/img/video.sav

Will Advanced IP Scanner show if port 554 is open?
If not a feature, try Fing for desktop. Perform a scan, look for HTTP and RTSP ports.
Default for those normally are 80 and 554, respectively.

Does it have a webGUI at its IP address?

It's possible that RTSP is not a feature of that cam. If not, try MJPEG on VLC:

http://camera-IP/img/video.mjpeg

or

http://username:password@camera-IP/img/video.mjpeg

 

[mike2236]

OK, try this in VLC for RTSP:

rtsp:/Camera-IP:554/img/video.sav

Will Advanced IP Scanner show if port 554 is open?
If not a feature, try Fing for desktop. Perform a scan, look for HTTP and RTSP ports.
Default for those normally are 80 and 554, respectively.

Does it have a webGUI at its IP address?

It's possible that RTSP is not a feature of that cam. If not, try MJPEG on VLC:

http://camera-IP/img/video.mjpeg

or

http://username:password@camera-IP/img/video.mjpeg

Thanks. Advanced IP Scanner didn't show the ports that I could have found. I used Fing and it showed ports 80 for HTTP and 443 for https along with the known IP address and mac address. There does not seem to be any RTSP port.

I tried all of your options along with trying to open it directly from the browser and none works. I am trying to do this from within the same network. Would the port be an issue from the router?

Any other suggestions?

Xfinity did indicate that the camera can be used with other ISP as it was purchased.

 

[TonyR]

Would the port be an issue from the router?

No, as long as the cam and the PC are on the same subnet

Any other suggestions?

Sorry, no.
I was going to suggest a hard reset but a search of "xCam2" on Xfinity Support yields zip.

Is there anything resembling a reset button anywhere on the unit?

 

[mike2236]

No, as long as the cam and the PC are on the same subnet


Sorry, no.
I was going to suggest a hard reset but a search of "xCam2" on Xfinity Support yields zip.

Is there anything resembling a reset button anywhere on the unit?

Yes, there is a reset button but I did try that already. At this point, it seems like something I'm doing wrong as all scanners are showing the camera online but just not able to connect to the camera.

 

[TonyR]

It's possible those cams are locked down so that you have to use their app on your smartphone to setup and to view.

 

[loudog212]

I've used these cams before. Info can be found in this github

GitHub - edent/Sercomm-API: A comprehensive guide to the controlling Sercomm IP Cameras via their inbuit API

A comprehensive guide to the controlling Sercomm IP Cameras via their inbuit API - edent/Sercomm-API

github.com

Enable the UI
Some cameras don't show a menu by default.

• This command is used to activate the administration menuon vendor modified firmwares such as Comcast Xfinity, Cox Homelife and ADT Pulse.
  • /adm/enable_ui.cgi
  • Response OK

 

[mike2236]

I've used these cams before. Info can be found in this github

GitHub - edent/Sercomm-API: A comprehensive guide to the controlling Sercomm IP Cameras via their inbuit API

A comprehensive guide to the controlling Sercomm IP Cameras via their inbuit API - edent/Sercomm-API

github.com

Enable the UI
Some cameras don't show a menu by default.

• This command is used to activate the administration menuon vendor modified firmwares such as Comcast Xfinity, Cox Homelife and ADT Pulse.
  • /adm/enable_ui.cgi
  • Response OK

Thanks, I will go through the pages. Note that I cannot get onto any screen on a browser with the IP address although all tools indicate that the camera is online.

 

[TonyR]

Thanks, I will go through the pages. Note that I cannot get onto any screen on a browser with the IP address although all tools indicate that the camera is online.

The URL provided by @loudog212 should reveal that webGUI:

http://Camera-IP/adm/enable_ui.cgi

 

[mike2236]

The URL provided by @loudog212 should reveal that webGUI:

http://Camera-IP/adm/enable_ui.cgi

Finally, I think that I'm getting somewhere. When I enter the camera IP address it asks to select firmware to upgrade. Where do I find the firmware for Xfinity XCam2. Does anyone know?

 

[zippyfz1]

Quick question what are you guys using the auxiliary power the XCam 2, mine doesn't seem to respond to be power and externally I don't know maybe it's a firmware update but I can only get it to power by that brick

If you can get it powered I think full reset you should be able to find it it should pick up an IP directly plugged into a laptop or something configure your ethernet to like 0.1 IPv4