Getting the hang of it
- Jul 24, 2015
- Reaction score
I installed it over a previous installation and it also failed to install. I think i got similar errors, all pointing to the SQL Express database. It messed up my system and despite having a configuration backup, I was not able to restore to the old version because it complained of version incompatibilities. My original installation is about 5 years old and I update it every year. I'm not certain, but what I think happens is the underlying SQL database remains same/in place during each upgrade process.Yes, I installed it over 2020 R1 and has screwed everything up. I am getting installation errors "could not configure the server". The installation log shows " ServerAdminException: Error authenticating user, service is down". I've spent two days trying to find a solution - nothing so far. There is a thread with a similar installation issue here, but the suggested remedies don't work for me.
Having spent another day unsuccessfully tweaking IIS, WPA and installing/uninstalling MS SQL Server editions, I finally managed to install it without a fresh Win 10 install. Just follow the steps outlined here and the 2021 R1 release is good to go:I installed it over a previous installation and it also failed to install. I think i got similar errors, all pointing to the SQL Express database.
Sounds like you did a fresh install. How big was your setup ?, I assume you had to add all your cameras back manually. How many ?0. First, from the Control Panel → "Programs and Features", uninstall everything that says Milestone, XProtect, and Microsoft SQL. Make sure that you uninstall every
Yes, it was a totally fresh install of the XProtect, but over the existing Win 10, since reinstalling Win 10 would be a lot more time consuming. I had to add all my 8 cameras manually. Actually, I had a full backup of the 2020 R1 settings, but didn't try it.Sounds like you did a fresh install. How big was your setup ?, I assume you had to add all your cameras back manually. How many ?
Did you have Rules/Alarms or other configuration that was lost ?