Dahua PTZ Dome - cannot remove overlay text

P

pburgh

Getting the hang of it
Aug 1, 2016
104
14
I recently bought a Dahua PTZ dome camera and, while it is functioning fine, I cannot adjust the overlay text via the browser administration interface. When I log in and go to Camera > Video > Overlay, the web page becomes unusable. I cannot toggle any settings, nor can I navigate away from the page. I want to remove ALL overlay text from my camera, but I cannot with this bug. It appears to be a Javascript issue:

encodeConfig.js?version=2.210:149 Uncaught TypeError: Cannot read property 'SetRegionNum' of null

Does anyone know how to get around this?

Device details:


Software Version 2.400.0000.4.R.T1.484, build : 2015-06-07
WEB Version 3.2.1.275072
ONVIF Version 2.4.1
S/N 1J005D9PAK00162

Thanks!
 
what browser? try another..
 
  • Like
Reactions: pburgh
The required Video Plugin wont load in either Chrome or Edge, for security purposes they abandoned 3rd party NPAPI plugins, thats why it failed.. for Windows users IE should work, for mac users Safari should work.. for now anyhow.
 
You must log in or register to reply here.
Top Bottom