I got the nvr brand new from Hikvision official store couple of weeks ago. Since day 2, I've noticed the mouse stops working (cursor disappears). It usually happens after I haven't interacted with the NVR for few hours (e.g. overnight). When it happens, the mouse laser light is on (indicating that it is getting power). I tried re-plugging the mouse as well as using another mouse...but nothing works. The only solution is to unplug the nvr and turn it on again.
The nvr firmware is up-to-date. Anyone know whats going on?
The nvr firmware is up-to-date. Anyone know whats going on?