Hello All,
Background:
I have an interior camera that I would like to record only when an alarm input is triggered and motion is detected. I've seen multiple videos and screenshots showing HIKVISION GUIs with options for a Motion+Alarm event. However I don't see this option on my DS-7608NI-E2/8P GUI. I checked my firmware and upgraded to the last available one (3.4.92). I also found that this NVR was discontinued only 3 months after it was installed so there will be no additional firmware upgrades that would add this functionality. The folks that sold me the system are telling me it is still relevant so they are not willing to work anything out with me. From a picture quality standpoint this maybe true because I'm not overly concerned with 4K. However, the functionality of motion+alarm event recording is important to me because I don't want to record when we are at home, but I want to be able to trigger an alarm output manually when we have baby sitters or automatically if the burglar alarm goes off.
My Questions:
1. Is this functionality available for the DS-7608NI-E2/8P NVR? If so, how do you set it up because I am stumped and my GUI doesn't match anything else I've seen?
2. If it is not available, is there a firmware, say from the "I" or "Q" series that I could upgrade to get this functionality?
Any advice and support you can give is greatly appreciated!
Scott
Background:
I have an interior camera that I would like to record only when an alarm input is triggered and motion is detected. I've seen multiple videos and screenshots showing HIKVISION GUIs with options for a Motion+Alarm event. However I don't see this option on my DS-7608NI-E2/8P GUI. I checked my firmware and upgraded to the last available one (3.4.92). I also found that this NVR was discontinued only 3 months after it was installed so there will be no additional firmware upgrades that would add this functionality. The folks that sold me the system are telling me it is still relevant so they are not willing to work anything out with me. From a picture quality standpoint this maybe true because I'm not overly concerned with 4K. However, the functionality of motion+alarm event recording is important to me because I don't want to record when we are at home, but I want to be able to trigger an alarm output manually when we have baby sitters or automatically if the burglar alarm goes off.
My Questions:
1. Is this functionality available for the DS-7608NI-E2/8P NVR? If so, how do you set it up because I am stumped and my GUI doesn't match anything else I've seen?
2. If it is not available, is there a firmware, say from the "I" or "Q" series that I could upgrade to get this functionality?
Any advice and support you can give is greatly appreciated!
Scott