Camera triggers but clip isn't saved

1

105437

BIT Beta Team
Jun 8, 2015
2,161
1,053
I have 8 cameras and two of them just started doing something odd today. Triggered alerts are not stored, camera shows zero clips. If I manually trigger the camera from the BI app, I get the push notification with embedded GIF but no clip in my BI app on mobile or PC. Really odd, anyone ever see this?
 
105437 said:
I have 8 cameras and two of them just started doing something odd today. Triggered alerts are not stored, camera shows zero clips. If I manually trigger the camera from the BI app, I get the push notification with embedded GIF but no clip in my BI app on mobile or PC. Really odd, anyone ever see this?
Click to expand...
post the record tab for the camera
 
Here it is.
 

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  • Screen Shot 2019-10-09 at 10.11.41 PM.png
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Additional info... the clone for each of those two cameras which existed prior to this issue are triggering and savings clips as expected.
 
Restored a saved config and all is working as expected now. No idea what caused the issue.
 
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